You can withdraw your order without any specific reason within 14 days and you will receive a full refund. To do this, simply get in touch as outlined below.

Please email confirming your cancellation with the following details:

  • Order date
  • Order number
  • Delivery date
  • Wearer name
  • Delivery address

* It would also be helpful if you could tell us why you cancelled your order.   

Please note that refunds can only be made to the card/account which was used to purchase the lenses.