Germany
DE
Germany
DE
You can withdraw your order without any specific reason within 14 days and you will receive a full refund. To do this, simply get in touch as outlined below.
Please email CustomerCare@daysoft.com confirming your cancellation with the following details:
* It would also be helpful if you could tell us why you cancelled your order.
Please note that refunds can only be made to the card/account which was used to purchase the lenses.
Your contact lenses will be sent from the UK and delivered in an ultra slim, environmental and letter box friendly pack. Delivery prices are shown in the table below.
| Pack size | Lens Quantity | Price of Lenses | Standard Delivery | Express Delivery | Total incl. Standard delivery INCL. Import Tax | Total incl. Express delivery INCL Import Tax |
|---|---|---|---|---|---|---|
| 1 month | 64 | €17.28 | €8.50 | €17.49 | €25.78 | €34.77 |
| 3 months | 192 | €51.84 | €12.00 | €17.49 | €63.84 | €69.33 |
| 6 months | 384 | €103.68 | €12.00 | €17.49 | €115.68 | €121.17 |
Import Tax IS INCLUDED in our Standard Delivery pricing
All orders are processed same/ next working day from Scotland. Please allow 7-10 business days (excluding Saturday and Sunday) for delivery. Orders placed after 4pm will be shipped on the following business day.
Business days are Monday to Friday, excluding public holidays.
Import Tax IS INCLUDED in our Express Delivery pricing.
Express orders are shipped by DPD and delivered to you within 3-4 business days. As soon as your order is dispatched you will receive an email confirming this, along with the tracking number. You can track and manage the delivery on the DPD website or by using the DPD App. If you are not going to be at home at the time of delivery, you can arrange a new time or place of delivery, including collection from a Pickup shop.
Please note: Business days are Monday to Friday. DPD Orders placed after 3pm CET will be shipped on the following business day. This delivery service is not available to the German Islands
