Privacy policy
At Prescription Logistics Limited we respect your right to privacy. Our relationship
with you is valuable and we understand the importance you place on the privacy and
security of information that personally identifies you. In that respect, whether
you are a first time visitor to our website or a regular user, we take your privacy
seriously. Please read the following in order to learn more about our privacy policy
and our information gathering and dissemination practices.
The information we collect and what we use it for
We collect personally identifiable information when you register with us and when
you use our services. We may also receive information about you from our business
or marketing partners. We ask you for personal data only when it is needed to provide
goods or services you have enquired about or asked us to provide or to respond to
your requests for information. Our registration process involves you providing us
with your name, address, telephone number and email address together with information
on your lens prescription and confirmation that you are a successful soft contact
lens wearer. We may also ask for your permission to opt in to any special offers,
reminder service, promotions or new products, although you are free to opt-out of
receiving such communications at any time by contacting us at the email address
given below.
What information do we share?
Prescription Logistics Limited is registered under and abides by the Data Protection
(Jersey) Law 2005 (Registration number 17035)
There are times when we require to share the information we learn from you with
other parties. However, the information we hold on our customers is an important
part of our business and it is not our practice to sell or rent this information
to others. We will send personally identifiable information about our customers
to other companies or people, however, in the following situations:-
Agents: We employ other companies and individuals to perform functions
in certain situations on our behalf. Examples of these functions include delivering
packages, sending postal mail and email, providing marketing assistance and data
analysis, handling credit card transactions, fulfilling orders and providing customer
service. These agents have access to the personal information required in order
to perform their functions but may not use it for any other purpose.
Subsidiaries and strategic partners: We may share customer information
with any holding company, subsidiaries, affiliated businesses or strategic partners
but we only share customer information which relates to our dealings with those
businesses.
Promotional Offers: Other companies sometimes ask us to market
their products and/or services on our site and, if we have your permission, we may
send details of these offers to you on behalf of these other businesses. When we
do this, we do not give that business your name and address. You are free to opt-out
of receiving such communications at any time by contacting us at the email address
given below.
Business Transfers: We are continually trying to expand and improve
our business and we may sell or buy businesses or assets in these transactions.
Customer information is generally one of the transferred business assets in these
situations and in the event that we – or substantially all of our assets – are acquired,
customer information may be one of the transferred assets.
Compliance with law: We will release personal information on our
customers where we are required to by law. We may also exchange other information
with other companies and organisations for fraud protection and credit risk reduction.
Customer consent: Other than in the above situations you will receive
notice from us when your personal information might go to third parties and you
will have the opportunity to decide not to share that information.
Security
All information is received by us and retrieved using secure technology. In order
to provide a safe and secure environment for your personal information, we try to
use up to date technology with a view to protecting that information against loss,
damage, misuse or unauthorised alteration. The effectiveness of our safety measures
can be enhanced by you creating passwords that cannot be easily accessed, guessed
or reproduced by unauthorised persons.
Cookies
A cookie is a small data file that certain web sites write to your hard drive when
you visit them. The only personal information a cookie can contain is information
a user supplies him or herself. A cookie can't read data off your hard disk or read
cookie files created by other sites. Cookies, however, enhance our web site performance
in a number of ways including providing a secure way for us to verify your identity
during your visit to our website and personalising your experience on our site making
it more convenient for you. We therefore uses cookie technology to track or record
information about visitors to our site. These cookies are "session specific" and
are not used to record personal information or to associate personal information
with the use of our service. Your privacy and security are not compromised when
you accept a cookie from our website. You can refuse cookies by turning them off
on your web browser however you do need to have cookies turned on to successfully
use our service.
Changes to Privacy Policy
We may edit this policy from time to time. If we make any substantial changes we
will notify you by posting a prominent announcement on our web pages.
Questions or Suggestions
If you have any questions or suggestions regarding this policy, or believe we are
not properly adhering to it, please contact us either by e-mail to enquiries@PLJersey.com
or by post to the following address:
Prescription Logistics Limited
Heron House
L'Avenue de la Commune
St Peter
Jersey
JE3 7BY
Channel Islands, British Isles